Frequently Asked Questions

Luxury move management by Joli Residential is a comprehensive service that handles all aspects of moving, from pre-planning through unpacking your treasured items in your new home. Our luxury move experience is tailored to your family’s specific needs and includes packing, unpacking, coordinating contractors and vendors, managing logistics, and setting up your every detail of your new home down to artwork installation. The goal is to make your move as effortless as possible. All you have to do is make yourself at home.

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A home concierge acts as a dedicated project manager for your move, overseeing every detail and coordinating various service providers. They handle scheduling, contractor management, timeline coordination, and problem-solving to ensure a smooth transition. Think of them as a hotel concierge for your move—making seemingly impossible tasks achievable with ease.

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A luxury move experience with Joli Residential provides so much more than packing and moving. We provide comprehensive project management for your move rather than just physical moving services. Our move concierges coordinate multiple vendors, handle pre-move organization, manage contractors, arrange donations, and set up your new home tailored to your family’s style and individual needs. Unlike a traditional moving company, our work often begins before homes are listed and continues after the move through home management offerings.

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Joli Residential is a woman-owned and operated business founded in 2009 by Rachel Johnston Eisaman.

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We tailor our move management packages to the specific needs of the families we serve. Pricing is determined by project scope and is based on home size, move timeline and the individual services required for your move. Learn more about pricing tiers and add-on services.

Schedule a consult with a move concierge to learn more about our luxury move management packages.

The sooner the better! Contact a move concierge as soon as you think about selling your home. Early involvement allows for optimal pre-move planning, including decluttering and staging preparation.

Contact a move concierge to discuss your upcoming move.

There’s no distance too great for our move concierges. We seamlessly manage both in-town and cross-country moves.

Contact a move concierge to learn more about our luxury move experience.

Joli Residential move concierges provide truly personalized service. We begin by getting to know you and the specific needs of your upcoming move. We’ll ask questions to determine your move timeline, if you’re downsizing, if your new home has different amenities, how your new home will better suit your family—anything and everything to curate a tailored move experience.

Then we conduct a thorough walk-through of your current home to assess what’s required to make your move possible including staging prep, decluttering, organization and packing. We follow up our consultation with a comprehensive package that includes recommendations for services tailored to provide you a seamless transition to your new home.